FREQUENTLY ASKED QUESTIONS

Minimal Parks is based in Southern California. Home to 9 beautiful national parks!

Our business hours are Monday - Friday 10AM - 5PM Central Time. If you are waiting on a response on our team, please allow up to 24-48 business hours and we will assist you asap!

You can apply to become an ambassador by emailing us at: minimalparks@gmail.com

Please include "Ambassador" in your subject, with your social media names and we will see what we can do! You can also feel free to DM us on Instagram of Facebook.

If you would like to cancel your order, email us at: minimalparks@gmail.com

Please be advised, orders typically ship around 2-5 days after being placed.

It is strongly recommended that you contact our support team within 30 minutes of placing your order.

To ensure the best service, please send the message with the subject “Change or cancel order” and include your order number (#PP2222, for example) in the body of your message along with any additional required information to make the adjustment (I.E. The updated shipping address or the items and sizes you would like to change).

Cancellations and order modifications are not guaranteed.

Unfortunately, we do not ship internationally at the moment. However, we are working to make this possible! Stay tuned!

Here is a size chart of our shirts:

You can fill out our Return or Exchange form here, please read our policy regarding Returns and Exchanges before filing a return.

Prints cannot be returned or exchanged. Please ensure that you double check the size before you place your order.

We try to issue refunds as quickly as possible! Once we receive the return package and inspect the item(s), we will issue your refund. Under normal conditions, this process typically takes 10-18 days from the time you send it back.

If, for any reason, the item you received is not in new condition, or if you received the wrong item(s), please contact us as soon as possible with your order number and a photo of the issue. We’ll make it right.

Once your order is shipped, you will receive an email notification with the tracking info for your delivery.

Unfortunately, sometimes this happens. Occasionally a carrier will mark your package as delivered before it’s been physically dropped off.

Please be sure to check your front/side/back doors, garage area, mailbox, bushes or any other place where your package may be hiding. Also, please ask your neighbors if they may have received it for you or if the carrier accidentally delivered it to them.

Typically, packages turn up within 3 days. If it’s still missing after 3 days, please contact us.

No worries, send us an email at: minimalparks@gmail.com if you have any questions that are not on here!